As critical as they are to an organization, managing websites can be a headache. Any chief technology officer or executive director can tell you that the amount of time committed to considering new updates, switching platforms or just ensuring the everyday security of your content management system and website is tremendous.
What is website maintenance?
There was a recent article published in the Chicagoland Association Forum magazine Forum that does an excellent job of making the case that regardless of the size of your association, you need to be on guard and prepared for a potential cyber-attack.
We had a client a few years back that was exposed to a pharma hack that we had never encountered before. The hack and the malware that was embedded into the website’s content was so sophisticated that we didn’t catch it until it was too late. Like many groups, the association was under the impression that its size and lack of ecommerce on the site made them a smaller target for hackers.
How about mobile apps? What about mobile application security and maintenance?
Most associations, and organizations in general, have not migrated to mobile apps as their primary medium of interacting with their clients and members. There is data that the usage of apps is quite high, but users still engage with websites for most of customer and member needs.
At some point, mobile app security will be the bigger issue versus website security. But until that day comes, having a website maintenance plan, and one that includes 24-hour scanning and monitoring, should be something all organizations have as part of their web and digital operating procedures.
If your organization doesn’t have the budget to hire a full-time staff developer to provide web security, there are groups that can provide such services for monthly subscription fees.
There are also several inexpensive malware monitoring software programs that can be installed to provide enough security that you can have some an initial line of defense. For that next level of security, you will want to make sure your hosting provider is equipped to provide industry-standard security measures, and that they meet the requirements of your web maintenance plan.
If you have questions or are interested in learning more, don’t hesitate to reach out to the David James Group for more information.